Grievance redressal Meaning and Definition
Grievance redressal
Pronunciation
/ˌgriːvəns ˈrɛdrəsəl/
Part of Speech
Noun
Definition
A process or system for addressing and resolving grievances, complaints, or disputes in an organization or community, aiming to provide a fair and timely resolution, often involving communication, negotiation, mediation, and possible arbitration or litigation if necessary.
Etymology
The term “grievance” originates from the Old French “greignosse,” meaning “complaint,” while “redressal” comes from the Old French “ressal,” meaning “to set right” or “to make amends.
Usage Notes
Grievance redressal is often used in employee relations, community relations, academic settings, and conflict resolution. It is essential to have a clear and effective grievance redressal mechanism to address and resolve concerns in a timely and equitable manner.
Cultural References
Grievance redressal is a crucial aspect of corporate social responsibility and has been highlighted in various movies, such as “The Internship” (2013) and “The Social Network” (2010), as well as in TV shows like “Silicon Valley” (2014-2019).
Idiomatic Expressions or Phrases
- Getting a grievance heard
- Taking a grievance to the highest authority
Related Words or Phrases
- Complaint
- Dispute resolution
- Dispute settlement
- Troubleshooting
Collocations
- Grievance redressal committee
- Grievance redressal officer
- Grievance redressal process
Frequency of Use
The term “grievance redressal” is commonly used in business, education, and government settings, but its frequency of use may vary depending on the context and industry.
Common Misspellings
- Gereverance
- Grievence