Grievance redressal Meaning and Definition

Pronunciation

/ˌgriːvəns ˈrɛdrəsəl/

Part of Speech

Noun

Definition

A process or system for addressing and resolving grievances, complaints, or disputes in an organization or community, aiming to provide a fair and timely resolution, often involving communication, negotiation, mediation, and possible arbitration or litigation if necessary.

Etymology

The term “grievance” originates from the Old French “greignosse,” meaning “complaint,” while “redressal” comes from the Old French “ressal,” meaning “to set right” or “to make amends.

Usage Notes

Grievance redressal is often used in employee relations, community relations, academic settings, and conflict resolution. It is essential to have a clear and effective grievance redressal mechanism to address and resolve concerns in a timely and equitable manner.

Cultural References

Grievance redressal is a crucial aspect of corporate social responsibility and has been highlighted in various movies, such as “The Internship” (2013) and “The Social Network” (2010), as well as in TV shows like “Silicon Valley” (2014-2019).

Idiomatic Expressions or Phrases

Getting a grievance heard
Taking a grievance to the highest authority

Related Words or Phrases

Complaint
Dispute resolution
Dispute settlement
Troubleshooting

Collocations

Grievance redressal committee
Grievance redressal officer
Grievance redressal process

Frequency of Use

The term “grievance redressal” is commonly used in business, education, and government settings, but its frequency of use may vary depending on the context and industry.

Common Misspellings

Gereverance
Grievence